Real reviews from real neighbors across Concord, Bow, Hooksett, Pembroke, and all of Merrimack County. We earn our rating one honest repair at a time.
Real, verified reviews from homeowners in Concord, Bow, Hooksett, Pembroke, and throughout Merrimack County, NH.
"My refrigerator stopped cooling overnight. I called first thing in the morning and the technician arrived by noon. He had the evaporator fan part on the truck and fixed it in a single visit. Honest price, no upselling, clean work. I cannot say enough good things about this company."
"Our Whirlpool front-load washer was leaking all over the laundry room floor. Technician came the next morning, found the door boot seal had failed, gave us a flat price before doing anything. No surprises on the bill. Repair came with a 90-day warranty. Great experience from start to finish."
"Samsung dryer stopped heating right before a big family weekend. I was panicking. They came the same evening, diagnosed it as a blown thermal fuse plus a clogged vent, replaced both, and had it working in under an hour. Professional, polite, worth every penny. I will never call anyone else."
"Bosch dishwasher showing E15 error. Two other companies wanted to charge me just to look at it with no guarantee. These guys came out same-day, diagnosed it as a water inlet valve, showed me what failed, gave me a flat price, and fixed it in one visit. Highly recommend to anyone in Concord or Bow."
"Gas oven door was locked after running the self-clean cycle. I tried everything I could find online and nothing worked. The technician came out and fixed the door latch motor safely without damaging anything. He explained exactly what had failed and why. Very knowledgeable and professional."
"Samsung ice maker had completely stopped working. Technician told me right away this was the known freeze-up issue on French door Samsung models. He defrosted the evaporator, replaced the faulty sensor, and showed me the steps to prevent it from happening again. Outstanding service."
"LG washer was shaking violently and walking across the laundry room floor every spin cycle. Technician came out, diagnosed worn drum bearings and failing shock absorbers, and replaced both in one visit. The washer is now quieter than it has been in years. Fair price, on time, excellent work."
"Called about a jammed garbage disposal under the kitchen sink. Technician came within two hours, cleared the jam, replaced the worn grinding plate, and ran a full drain test before leaving. Also pointed out the dishwasher drain connection was slightly loose — fixed that too without charging extra. Above and beyond."
"Gas dryer was taking three cycles to dry a single load. Technician came out, found the dryer vent was 80% blocked with lint — a serious fire hazard I had no idea about. He cleaned the vent, replaced the cycling thermostat, and the dryer now works perfectly in one cycle. Also appreciated the safety education."
"KitchenAid range had two burners not lighting and the oven was heating unevenly. Technician replaced both igniters and found the temperature sensor was also failing. All three parts replaced in one visit. He tested every burner before he left. Very thorough. I would use this company again without hesitation."
"LG refrigerator water dispenser stopped working and there was water pooling at the bottom of the fresh food compartment. Two problems at once. Technician traced both to the same defrost drain being blocked — cleared it, replaced the water inlet valve, and fixed both issues in a single visit. Brilliant diagnostics."
Our rating is not luck — it is the direct result of the standards we uphold on every single service call across Concord, NH and surrounding towns.
We call 30 minutes before arrival and stick to the appointment window. When we say we will be there, we are there. No four-hour windows. No no-shows.
You see the full price before we start. It never changes. No hidden fees. No billing you for time spent on the phone. Just one clear price you approve first.
When customers call us on a warranty follow-up, we come back fast and free. We do not argue over fine print or make customers feel like a burden for using the warranty they paid for.
Our stocked vans mean most repairs are completed in one visit. We do not diagnose on day one and order parts for day five. We come prepared to fix your appliance today.
Shoe covers, floor mats, complete cleanup after every repair. We treat your home exactly as we would want ours treated — with care and respect.
We are your neighbors in Concord, NH. We answer our own phones, send our own technicians, and stand behind every repair personally. Not a franchise. Not a call center.
Not cooling, leaking, ice maker
Not spinning, leaking
Not heating, won't tumble
Not cleaning, not draining
Not heating, igniter issues
Burner not lighting
Not freezing, frost buildup
Not making ice
Gas, electric & induction
Not heating, sparking
Jammed, leaking
Not cooling, noisy
Same-day service in Concord, NH. Flat-rate pricing. 90-day warranty. Your neighbor, not a franchise.